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> NerdMon

Give your business the competitive advantage with your very own IT Department including HelpDesk, Desktop Support, Server Monitoring & Maintenance 24x7 + more.

Mangaged Support
Designed for Businesses or Organisations with 5-200 users who value business continuity, cost containment and maximum system availability, eNerds Managed Support Plans include:

- Monthly Preventative Maintenance
- Monthly Support Hours
- Online Help Desk (NerdDesk)
- 24x7 Server Monitoring, Alerts & Reports (NerdMon)
- Monthly Maintenance Reports (NerdReport)
- Onsite Support
- Telephone Help Desk
- Remote Support
- Team of Dedicated HelpDesk & Engineers
- Systems Audit & Documentation
- Discounted Products
- Discounted Hourly Rate
- Response Time Guarantee

CTO
eNerds Managed Support gives you access to your very own Chief Technology Officer (CTO).

Your CTO will provide IT strategic planning for your business via regular face to face meetings focusing on your unique requirements.

Consulting & Project Management
eNerds can provide Consulting and Project Management services for the implementation of a new Network, WAN, Data Solution or Office Relocation + more.

We have provided consulting and project management services to some of Australia's fastest growing SME's with office locations Australia Wide.

Support Plan Advantages
- Business Continuity
- Cost Containment
- High Availability
- Knowledge
- Dedicated Engineer & HelpDesk Team
- Proactive IT Consulting & Maintenance 24x7

This makes our Support Plans a worthwhile investment.

Call 1300 888 100 or fill in contact form to discuss your requirements.

When you choose an eNerds Support Plan your business can now be empowered by our Enterprise level Job Logging System - NerdDesk!

Easy Job Logging (WEB)
NerdDesk enables your staff to log jobs, monitor the progress of jobs and alerts you to when the job has been completed via Email.

NerdDesk is accessed via the Internet, so it means you don't need any software to be loaded on your PC and you can access it anywhere in the world!

Service Levels
NerdDesk is configured to ensure your request is progressed quickly by our HelpDesk using its customised service level features, designed to meet your expectations.

Powerful Reports
NerdDesk reports enable your business to review your request history, common issues, location statistics and ensures accountability for your IT service requirements.

Call 1300 888 100 or fill in contact form to discuss your requirements.

NerdMon is how eNerds provides your business with total IT Management & Support 24x7!


Designed to be installed on your mission critical Server(s), NerdMon proactively sends information regarding the health, utilisation, performance and capacity of your Server(s) to our centralised Help Desk.

The benefits of NerdMon:
- 24x7 Proactive Server Monitoring
- 24x7 Email Alert Notification of critical issues;
- Fix Server issues before they effect your users;
- Generate managerial information, via monthly Reports;
- Check your Server(s) via NerdMon Dashboard (Web/PDA);
- Predicting growth and hardware requirements;

24x7 Round the Clock Checks:
- Windows Service Monitoring
- Disk Space Check
- TCP Port Monitoring
- PING Checks
- SNMP & RAID Array Checks;

Daily Safety Checks:
- Daily Backup Status Check
- Daily AntiVirus Definition Check
- Exchange Information Store Size Check
- Disk Growth Rate Check
- Critical Event Checks
- Hacker Check

Pricing:

Call 1300 888 100 or fill in contact form to discuss your requirements.