IT Peace of Mind
Customers choose eNerds™ because we deliver your business a one-stop shop outsourced IT experience. We have developed three (3) innovative and customisable Managed Support Plans to match your unique business requirements.
The inclusions you will receive are below, so call 1300 888 100 or contact us to find more out about our Silver, Gold and Platinum packages.
| Managed Support Plans |
|---|
| Managed Support |
| Desktops / Laptops / Macs Management |
| Server Management |
| Cloud Management |
| Network Management |
| Network Audit |
| Managed Advisory - Quarterly Consulting, CTO Service & ITC Planning |
| Licensing & Renewal Management |
| Managed Procurement - Hardware & Software (All Vendors) |
| Patch Management |
| Backup Management |
| Third Party Liaison |
| Client Services Manager |
| Onsite Support |
| Desktop Rebuilds |
| Consulting - Solution Design |
| Desktop, Laptop, Mac Antivirus |
| NerdSuite - Innovative IT Support Software |
| NerdMon- Server, Desktop, Network Monitoring & Maintenance |
| NerdReport - Monthly Network & Support Report |
| NerdReview - Quarterly Network Audits & IT Reviews |
| NerdDesk - Ticketing & Work Flow System |
| NerdPanel - Desktop Support Application |
| NerdDB - Client Management Database |
| NerdCentral - Client Web Portal |
| NerdTrends - Trend Analysis |
| Coverage |
| After Hours Support |
| Australia Wide On-Site Support |
| Cloud |
| Hosted Email Security |
| Hosted Email Archiving |
| DNS Hosting |
| Web Hosting |
| Google Apps |
| IaaS (Infrastructure as a Service) |
| PaaS (Platform as a Service) |
| Managed Exchange |
| Managed Backup |
| Managed DR |
| Internet |
| ADSL |
| SHDSL |
| EoC (Ethernet Over Copper) |
| Wireless |
| Fibre |
| Training |
| Desktop Training - Microsoft & Apple |